General

How much memory do the KGS software components require?

KGS ContentServer, KGS DocumentRouter, and KGS Migration4ArchiveLink each require a minimum amount of free RAM (physical random access memory) to be assigned to the Java memory management system. You can… Read more...

How to request a license key

New License Key If you require a new license key, please follow this link. Replacement License Key If you are replacing a license key for an existing machine, please click… Read more...

Do you provide priority support?

Yes. You will need to contact our support staff to find out more about the services and turnaround time for priority customers. Read more...

How do I access the Registered Users area?

If you are a client of KGS, please contact us via email so we can issue you a username and password. If you have lost your password, or username, please… Read more...