"A for Archive, not Attachment"! CRM tools like Salesforce are part of daily business for departments that are in contact with customers. Meanwhile, a particularly thorny issue: "attached" documents. High costs for storage extensions, data protection and legal issues are some of the keywords that managers encounter here. In his latest article on it-daily.net, kgs expert Benny Schröder reveals some exciting insights on this topic.
When the car was invented, the term "automobile" with the Greek autòs ("self, personal, own") and the Latin mobilis ("movable") emphasized the "self-movable". Paradoxically, however, the automobile was far from being self-moving.
"The cost ratio was 1:10 - i.e. archiving with IBM FileNet P8 cost us ten times as much as the kgs solution". Thomas Holzmann, SAP Basis Admin at the Hensoldt Group, reports in the current issue of E3 Magazine.