Jun 4, 2021 from Christina Schambeck

"A for Archive, not Attachment"! CRM tools like Salesforce are part of daily business for departments that are in contact with customers. Meanwhile, a particularly thorny issue: "attached" documents. High costs for storage extensions, data protection and legal issues are some of the keywords that managers encounter here. In his latest article on it-daily.net, kgs expert Benny Schröder reveals some exciting insights on this topic.