Training new consultants is a central part of successful onboarding at kgs. For some time now, WBS TRAINING has been supporting this with a tailor-made training concept — a cooperation that has proven to be a real benefit for both sides.
In a joint discussion, Evelyn Urbanczyk (Senior People and Culture Partner at kgs) and Ulrike Hullmann (Training & Professional Development and Funding Expert at WBS TRAINING), who supervises the project together with Sabine Dirnberger (Skills Initiative Advisor at WBS TRAINING), report on the cooperation.
QUESTION 1: Ms. Urbanczyk, how did the collaboration with WBS TRAINING come about?
Urbanczyk (kgs): Our SAP consultants must be very confident in a wide range of technical tasks for archive migrations. New employees rarely cover the full spectrum. In our process of getting to know each other, we make sure that some of the necessary action skills are already available. We teach the other part through internal training, mentors and practical projects. We use the findings from the introductory process to dynamically adapt the content of the onboarding plan to the individual strengths of new colleagues. What we've been missing so far was a building block for experienced consultants who are making a cross-entry into SAP. WBS TRAINING impressed us with its combination of practical orientation, methodology and experience. Today, we can say that was exactly the right step.
QUESTION 2: Ms. Hullmann, what makes your training concept for KGS special?
Hullmann (WBS TRAINING): We have developed a program that closely links theory and practice. The participants learn the technical basics, SAP processes and soft skills that they need in contact with customers. In doing so, we value individual support — everyone should start their first projects with a good feeling.
QUESTION 3: In your opinion, what are the biggest benefits for new employees?
Hullmann (WBS TRAINING): They quickly gain confidence, can ask questions and try things out before taking on responsibility for projects.
Urbanczyk (kgs): And that promotes motivation, personal responsibility and the feeling of really being part of the team. They can directly contribute the knowledge they have gained to our archiving projects
QUESTION 4: How do you see further cooperation?
Hullmann (WBS TRAINING): We are looking forward to further developing the trainings — together with kgs and based on the new requirements.
Urbanczyk (kgs): Exactly, it is a partnership on equal terms. We both benefit from this — and in the end, our customers in particular.
Conclusion:
The cooperation between kgs and WBS TRAINING shows what successful continuing education can look like in a digital environment — practical, in partnership and with clear added value for everyone involved.
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